Customer Service | Hours: Mon-Fri 9AM-5PM EST  Email:

Contact Us

Due to COVID-19 concerns, our customer service staff is working remotely from their homes to maintain social distancing and our phone lines are closed. To contact us, please send an email to and allow up to 3 business days for a reply due to the overwhelming amount of emails and orders we are currently receiving. We apologize for the abnormal delays in getting responses but please know we are doing all we can given the unprecedented circumstances with which we are faced. Thank you for your understanding and for being a valued customer.


John 3:17 - For God sent not his son into the world to condemn the world, but that the world through him might be saved.

HOURS: Monday – Friday 9:00am – 5:00pm (Eastern Standard Time)
PHONE: For customer service support please email We are not accepting phone calls at this time.
FAX: 704-469-5775


Email Address for emailing licenses (FFL, C&R, or drivers license) information:
NOTE: This is a no-reply email address and should only be used for emailing licenses.

Mailing Address:
PO Box 125
Indian Trail, NC 28079

Because we are not accepting any inbound calls currently, we are not able to place any orders for local pickups at this time. We apologize for the inconvenience. If you have any questions you can reach our customer service team Monday-Friday from 9 am to 5 pm by emailing


If you have a general question, feel free to contact us using the online form below.

Contact Information

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